Terms and Conditions
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We require all online appointments to be pre-paid for upon booking.
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All in-person appointments require a deposit in advance upon booking (partial payment amount for each consultation can be viewed at the time of booking).
Changes to Appointments
Cancellations
Appointments can be cancelled up to 24 hours before the booking.
Cancellations less than 24 hours before the booking or non-attendance will incur a $40 fee.
Rescheduling
Appointments can be rescheduled up to 24 hours before the booking.
Changes less than 24 hours before the booking will incur a $40 fee.
Late Arrivals
In the case where an appointment begins later than the scheduled time, it will still end at the originally scheduled time i.e. the appointment will not run over time to make up for lateness. This ensures that all client consultations can run on time.